Frequently Asked Questions

Where do you ship?

Eligible products currently ship within the United States. The current Pitta Cleanser & Mask offer is fulfilled by PAAVANI Ayurveda through Syncee and ships from the United States.

How much is shipping?

Standard shipping is $8.00 USD per order unless a different amount is shown at checkout.

How long does delivery take?

The current estimate is 3–10 business days. Carrier or address delays may extend delivery.

How can I track my order?

Tracking information is sent when it becomes available from the fulfillment provider.

Can I return a skincare product?

No standard returns or exchanges are accepted for preference, opened products, used products or buyer’s remorse. Contact support within seven days if an item arrives damaged, defective or incorrect.